Internet-Leads guarantees that our generated leads contain viable contact information on prospects who have inquired about a particular product or service. Prospects have voluntarily agreed to be contacted by a representative of a company offering products or services that match their inquiry.  If you feel you have purchased a lead that does not meet our stringent quality control measures you will receive a replacement lead provided the lead your returning meets the criteria listed under the SCENARIOS THAT WILL MERIT LEAD REPLACEMENT section below.

LEAD CREDIT POLICIES:

SCENARIOS THAT WILL MERIT LEAD REPLACEMENT

a) Duplicate leads (Pay for the first lead and Internet-Leads will credit the duplicates)

b) Disconnected or wrong telephone numbers.

c) Credit will be given for leads that fall outside your service area, as defined on your order form.

d) Credit will be given for leads that do not coincide with the criteria you provided.

e) Phony leads (leads received that are obviously fake will be credited)

SCENARIOS THAT WILL NOT MERIT LEAD REPLACEMENT

a) If the customer states they are only comparing pricing/options.

b) Inability to reach a potential customer and/or failure of the customer to return messages.

c) Any credit related difficulties, if applicable to your industry.

d) Credit will not be given for leads where contact was never attempted.

All leads that meet the replacement criteria should be sent back within 5 business days of when they were distributed in order to receive credit for replacement. Leads sent after 5 business days will not receive credit.